Country: Democratic Republic of the Congo
Organization: FINCA International
Keith Mangam’s worked as part of FINCA’s Client Research Fellows Program, helping FINCA to measure and manage its social performance throughout the world. His main task was to act as the Survey Manager, leading a comprehensive survey of 439 households throughout the DRC branches. He helped to recruit and train local surveyors and staff in the use of smartphones as a tool for facilitating data collection.
Keith : “I believe that this experience has given me first hand experiences with cultures in conflict and has given me a more realistic expectations of how societies react in post-conflict settings. I gained good insights into the world of micro-finance, both the perspectives of those offering the services as well as the beneficiaries of those services.”