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Marli Kasdan
Reflections from Rwanda
Marli Kasdan
Marli Kasdan
The Branch Office of a small MFI is nothing like your local bank’s branch. There are no tellers, advisors, or bank staff to greet you when you walk in - that’s because rarely do clients walk in! Because Field Officers serve clients essentially "at their doorstep", or in their villages, the Branch Office is more of a home base and back-end processing center for staff. For Vaya specifically, ...